For general information about the Local Authority Home Loan please contact the call centre by;
· Calling on 051 349720
· Webchat function
The call centre is contactable between the hours of 8am and 5pm, Monday to Friday.
To access the Webchat function for the Local Authority Home Loan you will need to give permission for Functional Cookies in the Cookie Settings. Cookies Settings can be found by clicking on the “Cog-Gear” setting symbol at the bottom left corner of the website.
In the Cookie Settings, a heading called “Function Cookies” will appear with the “Zendesk Chat” option list below it. Turn on the “Zendesk Chat” and “Save” your settings. A chatbox will appear on screen.
For information about your application and its progress the local authority which you applied to is available to answer any questions you may have. Contact details for your local authority are available here